F.A.Q or frequently asked questions Ateneo Garden Palace Hotel Rome

FAQ

Where can I book at the best price ?
On the hotel web site, we guarantee the Best Price.

Will I be debited at the time of booking ?
No, no cost to book. No prepayment needed, except for some promotional fees.

May I cancel a booking ?
Yes, without penalty within the terms of cancellation.

Does the site offer data security?
Yes the site uses a SSL security certificate.

Is breakfast included in the price and what type of breakfast is served?
The buffet continental breakfast is included in the price and is served between 7 am and 10 am.

What times are check-in and check- out?
Check-in is at 2 pm
Check-out is at 11.30 am
Guests may leave their luggage at the reception before check-in and after check-out.

Can I pay the bill upon arrival?
Certainly, as the guest wishes.


How many floors are there in the building? Is there a lift?
The Hotel has 4 floors and two lifts.

Do you have quiet, reserved and romantic bedrooms?
Yes, all bedrooms, especially those with the terrace.

Do bedrooms have a balcony?
Yes, a private balcony is available upon request.

Do you have non-smoking bedrooms?
Yes, we ask our guests not to smoke in the bedrooms.

Is there TV in the bedrooms? Is it possible to view international channels (satellite TV)?
Yes, satellite TV is available in each bedroom.

Is there a phone with direct line in the bedrooms?
Yes.

Is there air conditioning in the room?
 Yes, air conditioning is available in the summer and is included in the price.

Is there an internet point in the Hotel?
Yes, all guests can use the internet point in the hall and the Wi-Fi connection.

Is there a swimming pool? When is it open?
No, there is no pool.

Is there a car park or garage?
The Hotel is set up with a garage close by with valet staff to bring the car back and forth to the Hotel when the guest wishes.


Which is the nearest airport?
Both Ciampino and Fiumicino airports are 30 km from the Hotel.

Does the Hotel have a shuttle service from and to the airport?
This can be organized at an additional cost.

Where is the nearest bus stop?
50 m from the Hotel ( 492, 71).

Which is the nearest railway station?
Both Termini and Tiburtina stations are 2 km from the Hotel.

Which is the nearest metro stop and how far is it from the Hotel?
Piazza Vittorio: 1, km
Termini Station: 1 km
Policlinico: 1 km.

Are there gyms and/or wellness centres in the Hotel?
No.

Can we bring pets to the hotel?
Small pets upon request

Is there a restaurant in the Hotel?
No, but there are very nice restaurants nearby.